Privacy Policy
3D Printing for Business is committed to providing quality services and ensuring the protection of personal and business information. This policy outlines our ongoing obligations to you regarding how we manage your Personal Information and any proprietary business data shared with us, including product designs, CAD models, and other sensitive client information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include:
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Names, addresses, email addresses, phone numbers
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Business-related information, such as product designs, CAD models, proprietary client data, and other business documentation
This information is obtained in various ways, including:
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Interviews, correspondence, telephone and email communications
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Via our website <www.yourbusinessname.com.au>, social media, or from publicly available sources
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Through cookies (if applicable) and third-party services
We collect Personal Information for the primary purpose of:
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Providing our services to you
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Assisting in product development and prototyping
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Protecting and managing intellectual property shared with us
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Marketing and communication related to our business activities
You may unsubscribe from our marketing communications at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and possible, explain why we are collecting it and how we plan to use it.
Third Parties
Where reasonable and practicable, we will collect your Personal Information directly from you. However, in some instances, we may be provided with information by third parties, such as design files from collaborators or data from external service providers. In such cases, we will take reasonable steps to inform you of the information received.
Disclosure of Personal Information
Your Personal Information, including business data or CAD models, may be disclosed under certain circumstances, including:
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With third-party service providers who assist in delivering our services (e.g., external manufacturers or consultants), but only with your consent
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When required or authorised by law
We will take reasonable steps to ensure any third parties we work with adhere to appropriate confidentiality and security standards.
Security of Personal Information
We store your Personal Information securely to protect it from misuse, loss, unauthorised access, modification, or disclosure.
Measures we take include:
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Use of two-factor authentication for CAD programs and computer files
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Regular review of data security practices
Please note that parts may be sent to printers over cloud services, the security of which is out of our control.
When Personal Information is no longer needed for the purpose it was collected, we will take reasonable steps to destroy or permanently de-identify it. Client files are typically retained for a minimum of 7 years.
Access to Your Personal Information
You have the right to access the Personal Information we hold about you and to request updates or corrections, subject to certain exceptions. To request access, please contact us in writing.
3D Printing for Business will not charge a fee for access requests, but an administrative fee may apply for providing copies of your data. We may require proof of identity before releasing any information.
Maintaining the Quality of Your Personal Information
It is important that your Personal Information is accurate and up to date. Please contact us if you believe any information we hold is inaccurate or incomplete so that we can correct it promptly.
Policy Updates
This policy may change from time to time and will be available on our website.
Privacy Policy Complaints and Enquiries
If you have any questions or complaints regarding our Privacy Policy, please contact us at:
Email: privacy@3dprintingforbusiness.com.au
Phone: +61 490 477 939